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  • I Just Have A Small Job. Will You Still Come To My Home or Business?
    Whether it’s changing a hard-to-reach lightbulb, fixing a door that sticks, or just working through your to-do list of odd jobs around the house or office, our industry-leading minimum charge is just one hour. Time to put us to work!
  • Do You Do Onsite Consultations Or Assessments? Are They Required For Every Project?
    Onsite assessments are typically required for projects that are larger or more involved than others. This is a visit from our Project Estimator, who will come to your site, do a walkthrough with you; ask all their questions, answer all of yours. For projects of a certain nature, this is the best way to provide you with an accurate estimate. Our fee for a highly experienced Project Estimator to assess your needs is $75 which is reimbursed on approved projects over $500.
  • Do You Offer free Estimates?
    Our estimates are always free. They’re also prompt, efficient and focused on your needs – just like our technicians! Get An Estimate Now
  • Do You Offer Services in My Area?
    Our service area includes Atlanta, Georgia and surrounding metro area. Enter your postal code to confirm if we’re in your area, and we’ll address the rest! Check Service Area
  • Does Spot Home Maintenance Guarantee Its Work?
    We offer a best-in-industry 2-year warranty on work carried out by our highly trained technicians. See here for details
  • Do You Work Evenings and Weekends?
    Yes, we accept appointments booked outside of our regular business hours (7am-7pm Monday to Friday). Note that additional charges apply for this service.
  • Do I Need To Provide Any Materials For The Job?
    Spot Home Maintenance provides all construction-grade materials for your project. However, we advise customers to provide any finishing materials like faucets, light fixtures or curtain rods to ensure they get exactly what they want. We are happy to source items for you if provided with enough information.
  • Is Spot Home Maintenance Licensed and Insured?
    Absolutely! We carry all local, federal and municipal licenses, are fully covered by WSIB (Workplace Safety and Insurance Board) and carry $2 million in general liability insurance.
  • What Are Your Rates?
    Spot Home Maintenance service rates are based on the size and/or complexity of your project. For more information, see our pricing and payments page.
  • Do Your Technicians Carry All The Required Tools For The Job?
    Our team members arrive at your home or business in fully-loaded mobile workshops. Ready and equipped to tackle any repair, renovation or installation you require. Our Spot Home Maintenance specialists prepare for the widest possible range of customer needs.
  • How Many Crew Members Will Show Up At My Home or Business÷
    This completely depends on your needs. Small jobs usually require only one technician; larger or more complicated projects may require additional team members to complete the work. Get your free estimate here
  • What Forms Of Payment Do You Accept?
    We accept Visa, MasterCard, Google and Apple Pay or E-Transfer We offer a secure online payment portal that all our customers have access to through their client hub. When you receive your invoice, there is a big green button that says Review and Pay Invoice, click that, you will be taken directly to our payments page. There is also a list of payment methods and process on every invoice we sent out, just in case you forget.
  • Are Your Handymen Trained?
    We hire only the best, most-qualified specialists We then provide them with additional training at our very own Spot Home Maintenance Academy. Our techs are lifetime learners always hungry to acquire and share the newest and best techniques in our industry.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Frequently Asked Questions

Here are answers to some of the most frequently-asked questions we get about our services.

Get in touch with us

For any questions or to schedule a service booking, get in touch with us today! You can reach us by phone, contact form, start a chat or send us an email. We're here to help and look forward to assisting you.

Phone

We're here to answer any questions you may have, get a quote or book a service appointment. Our dedicated customer support advocate will assist you. 

Contact Form

Fill out the contact  form, and someone from our customer support team team will get back to you promptly. We aim to get back to you within 8 Hours.

Chat 

Our Chat Feature allows you to communicate with a Project Manager. Any questions can be answered through the chat feature in real time. Chat available from 8 a.m - 10 p.m. EST. 

Email

Send us an email with your questions or service request, and one of our customer support advocates will get back to you promptly. We're dedicated to providing your with a timely responses.

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